Is It Possible to Merge Accounts and Retrieve Early Access Key?

Hi everyone,

I’ve run into an issue and need some advice. I accidentally ended up with two accounts tied to the same email because I didn’t realize that logging in via Path of Exile’s website and through Steam creates separate accounts.

Here’s the situation:

Main Account: Has one character.
Second Account: Has one character and includes the POE 2 purchase (early access key).
I’d like to merge these accounts and keep everything under my main account while ensuring I can still retrieve and use the early access key tied to the second account.

Has anyone experienced this or know if merging accounts in this way is possible? Any help or clarification would be greatly appreciated!

Thanks in advance!

Have you found a solution for this?

email support and wait, there is a sizeable queue coupled with the xmass/new year holidays so it will take a while