Early Access rewards went to the wrong account

I play on this account (Mucky_Pup#7427), but somehow after the launch issues, a new account was created (Mucky_Pup#7306). The Early access bonus shows up, under this account, but the items and coins went to the new account.

Is there a way to transfer the items from the new account to this account? I mainly want my coins on the account I am playing.

From: Mucky_Pup#7306
To: Mucky_Pup#7427

Only reason it took me so long to figure it out, was that I thought there was a specific level that might trigger the rewards :(

hi i have same issue idk how fix it

Their support is overwhelmed, you won't get help for awhile.

Same issue here

It’s been almost a month since I sent my first email. Rajiv did reply to one of my emails, requesting several details, but then he disappeared right after. This leaves me very disappointed. I purchased early access, and in these almost 30 days, I haven’t been able to play it. I feel completely abandoned by GGG support. I expected more as a customer and player.