Bug Report: Game Crashes When Changing Audio Output to "Game" Channel or Speakers

Issue Summary:
When attempting to change the audio settings in Path of Exile 2 to the "Game" channel on my Astro A50 headset or switching the audio output to my monitor speakers, the game crashes instantly without any error message.

Steps to Reproduce:

Open Path of Exile 2 on PC.
Go to the audio settings menu.
Change the audio output to "Game" channel on the Astro A50 headset or select speakers as the output device.
The game will crash immediately after making the selection.

Expected Result:
The game should switch the audio output to the selected device (either "Game" channel or speakers) without crashing.

Actual Result:
The game crashes immediately when changing the audio setting to "Game" or speakers.

Additional Information:

The issue appears to occur specifically when switching to the "Game" channel on the Astro A50 headset or speakers connected to the monitor.
The crash happens without displaying any error messages.
The issue is specific to Path of Exile 2 and does not occur in other games or applications.

Environment:

Platform: PC
Audio Setup: Astro A50 headset (with separate Game and Voice channels)
Audio Output Devices: Game channel (Astro A50) or speakers (monitor)
Last bumped on Dec 25, 2024, 4:01:57 AM
This also happens to me almost every single time i change audio. I have Steel Series Arctis Nova Pro. Game never launches with my selected audio from a previous play session go to change it an it boots me straight to DT with no warning or reason.
I am having similar issues.

I also have Steel Series Arctis Nova Pro and I use the Sonar app. Having the same issue without headset connected.

My settings are persistent between sessions. If I am quick i can change one setting and click save on the gamepad before game crashes. The changed setting is then correct on next launch, but game still crash if i try to change any sound settings.

I can provide logs etc if needed.



..tested some more..

without GG / sonar running i can change all sound settings without crash, except for changing output channel.





Last edited by OnkèlBé#5412 on Dec 25, 2024, 4:33:34 AM

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