Skill Preview Uses a Different Audio Source Than The Game

Reference # 3,633,583,689

I route my audio through virtual audio channels using a Stream Deck + and Elgato Wave Link software. This allows me to control individual app volumes on the fly without having to open the Audio Mixer on my PC.

I typically have my games, including PoE 2, at around 50% volume. This allows me to hear any voice chat or other programs over the game's audio.

When watching the previews in character selection or a preview for a skill, I noticed the audio was abnormally loud compared to the rest of the game. After investigating, I found the preview clip audio plays through the System Default audio channel, regardless of what audio channel the game is set to.

Steps to reproduce:
1) Set up virtual audio channels using a software like Elgato Wave Link
2) Launch PoE 2
3) Set PoE 2's audio output to a desired channel. This can be done in PoE 2's Audio settings or using the Windows Volume Mixer. I set mine to a channel named "Game".
4) Set the audio channel used for PoE 2 to 50%. Keep all other audio channels, including the system default at 100%
5) While in game, open a preview window for a skill. The audio for the preview does not play through the same channel as the game.

Expectation:
The preview clip's audio uses the same audio channel the game is set to.

What actually happened:
The preview clip's audio is routed through the system default audio channel.

Suggested fix:
The preview clips should use the same audio output as the game.
Last bumped on Dec 24, 2024, 11:01:25 PM
Same issue here, also the cinematics seem to be going through the system channel too
Same as well. Hope this is addressed soon.
same issue with a twist:

I'm using a playstation 4 controller on pc for playing the game. Sound on Speakers, default is sound on controller.

Since I switched to controller, no sound for the skill preview for me. I guess it's the same problem here, skill preview sound doesn't care about sound output setting in options

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