I can't open the trading website on xbox

When I try to open the trading website from within the game options it won't let me, it tells me that I have to check the Xbox live options, as far as I know I don't have anything restricted and I don't know where to look, can someone help me?



I update after speaking with Xbox support, they have told me that the problem is not with the Xbox account, that it is a problem with the game since I have everything correct and it does not find any problem in my account.