Starting Game Crashes Computer

When I start POE 2, both from standalone and from Steam, my CPU usage jolts to 100% and my computer crashes. The game screen loads, I see the spinning wheels, and right as the animation starts, my computer shuts off.

I see reports of the game freezing the computer completely, but not crashing the computer. Any help would be great.

OS Name Microsoft Windows 11 Pro
Version 10.0.26100 Build 26100
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-RJJ7IAC
System Manufacturer System manufacturer
System Model System Product Name
System Type x64-based PC
System SKU SKU
Processor AMD Ryzen 7 3700X 8-Core Processor, 4050 Mhz, 8 Core(s), 16 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 1407, 4/1/2020
SMBIOS Version 3.2
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer ASUSTeK COMPUTER INC.
BaseBoard Product TUF GAMING X570-PLUS (WI-FI)
BaseBoard Version Rev X.0x
Platform Role Desktop
Secure Boot State Off
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.26100.1"

Time Zone Eastern Standard Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 10.6 GB
Total Virtual Memory 31.9 GB
Available Virtual Memory 25.5 GB
Page File Space 16.0 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
App Control for Business policy Enforced
App Control for Business user mode policy Off
Automatic Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes

It's hard to tell. If your computer just completely turns off, it could be the power supply. Their power output tends to degrade over time, so you usually spec them a few hundred watts higher than what you need. At least that's what I read a while ago, maybe I misremember. If it only happens for this game, then that's not it right. You can run a benchmarking utility that maxes out your CPU, too, to see if the power off happens then, too.

Maybe it could also be your RAM? Faulty RAM does weird things to PCs. I was getting blue screens of death every few days when I had a faulty kit of RAM. If that happens to you too, you can flash memtest86 to a USB stick and boot your PC to it to do a memory test.

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Vaudex#1436 wrote:

It's hard to tell. If your computer just completely turns off, it could be the power supply. Their power output tends to degrade over time, so you usually spec them a few hundred watts higher than what you need. At least that's what I read a while ago, maybe I misremember. If it only happens for this game, then that's not it right. You can run a benchmarking utility that maxes out your CPU, too, to see if the power off happens then, too.

Maybe it could also be your RAM? Faulty RAM does weird things to PCs. I was getting blue screens of death every few days when I had a faulty kit of RAM. If that happens to you too, you can flash memtest86 to a USB stick and boot your PC to it to do a memory test.

Yeah, this issue is only happening with POE 2. I can start and run any other game on my PC just fine.