accidentaly bought stashes on wrong account
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Hi there,
I wrote to support, but it is a week and there is no response. I want to know, what to do... My situtation: I have Steam account and website account (2 different names with "#1234" number). I am currently playing and have my characters on Steam, but i bought stashes on another one. Yes i have connected Steam account to my website profile. What to do? Thanks for response Last bumped on Dec 29, 2024, 5:01:19 PM
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Same Problem here, Emailed them at the very first day of release AND STILL GOT NO ANSWER. Meanwhile i wrote the 5th Email to them, with absolutely no respond.
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hello? anyone here?
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Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you?
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" Can you please tell us how long we should wait for a reply once we email support? I sent my first email on December 8th and sent a follow up today. I understand that this is a busy time and I am willing to wait, but it would be nice to know how long we will have to wait for. Thank you! Last edited by Wodendow#3903 on Dec 20, 2024, 12:52:27 AM
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I already send a new email with the informations. Hope this will help. I want to trader already..
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" If anyone would answer on these mails it would be nice. There even is no confirmation that the mail was correctly received. Sent on the 12th, same story, still no response. |
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" Dont wish for that - i got my first response and it was a copy paste answer asking me for character and account names - and yes i sent it from the mail those accounts are connected to - nothing since then. |
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" Hi there, are you going to solve our problem or you will just ignore us? I know right you have a lot of work, but there is no chance we are not getting answer for like 2-3 weeks... How we can get better in game when we can't move towards. |
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bump..........................
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