Still Facing Issues with Trade Website – Apologies for Multiple Posts

Hello everyone,

Apologies for posting multiple times about this issue, but I’m still unable to resolve it, and it’s becoming quite frustrating. Here’s an update on the situation:

What Works:

I can still sell items on the trade website.

What Doesn’t Work:

I cannot buy items because:
- The auto-whisper button gives me this error:
"Invalid query: Your account must be in-game to use auto-whisper."

- When I try to manually copy and paste the whisper message from the trade site into the in-game chat, I get this error:
"Failed to send private message to charactername: The specified character does not exist."

Additional Details:

- My Steam account is correctly linked to the website, and I’ve successfully bought and sold items in the past.
- My characters do not appear on the website, which I suspect is the cause of these issues.
- This started two days ago, and nothing I’ve tried has worked so far.

Why This is a Problem:

I can’t contact sellers or purchase any items, which significantly affects my gameplay experience.

What I’ve Tried So Far:

- Re-logging on the website via the Steam button.
- Restarting the game, Steam, and my computer.
- Clearing browser cache and trying different browsers.
- Ensuring I am online and active in-game when using the trade site.

I’d greatly appreciate any advice or troubleshooting steps I might have missed. Thank you for your time and understanding!

This might be quite obvious, but did you double check that you have selected the correct league (softcore/hardcore)?

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Novynn wrote:

Just to confirm, you're playing PoE2 and whispering people from the PoE2 trade site?

https://www.pathofexile.com/trade2

suggestion, add a button to switch to poe 2 trade site from https://www.pathofexile.com/trade

I have the same issue. None of my dump tabs seem to be working. I can sometimes issue prices directly. The tabs were working fine a few days ago.