Stuck in Acts (Incompletable Act 1 Quest)

The quest to travel east after killing Count Geonor in Act 1 is now showing incomplete after I have finished the whole campaign (including Cruel). This is on only one of my characters, my Blood Mage Witch. I did the quests with Doryani in The Ziggurat Refuge and can't enter maps on this character.

I also killed Count Geonor again to see if that would let me travel east. It didn't.

I have been able to enter maps on another character and was playing that before I decided to come back to my Witch character.

UPDATE

I have also tried to complete the end of Act 1 again in a party with a fresh character and that did not work either.