System Freeze During Loading Screens

While transitioning between locations, my system occasionally freezes during the loading screen. Neither Alt+F4 nor Task Manager works to resolve the issue; the cursor becomes unresponsive, and the loading screen gears stop spinning, leaving only a static image. The only solution is to power off the laptop using the physical power button.

This issue happens consistently, but it is impossible to identify a specific trigger. No error messages are displayed, as the system is completely frozen.

My laptop is functioning properly, with up-to-date drivers and everything else in order. Below are the laptop specifications:
•Laptop model: ASUS ROG Strix G16 G614JV-N3106
•Processor: Intel Core i5-13450HX (10 cores, 16 threads, base frequency 2.4 GHz,
boost up to 4.6 GHz)
•Graphics card: NVIDIA GeForce RTX 4060 (with 8 GB GDDR6 memory)
•RAM: 32 GB DDR5, expandable (maximum supported frequency depends on DDR5
standard)
•Storage: 512 GB SSD (M.2 NVMe)
•Operating System: Windows 11 Home
•Nvidia driver: 566.36


P/S I will update post when get photo with Performance chart
Last edited by mentor16#6692 on Dec 23, 2024, 2:31:18 AM
Last bumped on Dec 23, 2024, 2:02:52 AM
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