Can I get a refund for unavailable items in the shop?

Dear Support Team,

I purchased a significant amount of cosmetics, but lot of them are currently unavailable for Path of Exile 2. Is possible to request a refund for the coins I spent on these items ?

PS. I already sent emails (4 times) to support@grindinggear.com but no respond.
Last bumped on Dec 23, 2024, 2:51:10 AM
Hey there Exile, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.

Report Forum Post

Report Account:

Report Type

Additional Info