How to escalate these issues?
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The support/locked accs situation is ridiculous, please provide information on how to escalate these issues. Dedicated complaints email will do for now.
Last bumped on Dec 24, 2024, 2:04:57 PM
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Unfortunately, we aren't able to assist with account-related issues over the forums. Please contact us at support@grindinggear.com so we can look into this with you. Be sure to include your Path of Exile account name (including four-digit discriminator) as well as the names of a few of your characters so that we are best able to look into things with you.
Please be aware that we are currently handling a large number of tickets so we appreciate your patience while waiting for a response. Please be assured that the appropriate team member will get back to you as soon as they are able to do so. | |
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are you saying i can complain about support to support? i am not upset about delays, i am upset about the help provided once your turn comes
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" " Hej there, empathising with you and your frustration. Theres available email to Tencent (Sixjoy) at compliance@tencent.com Source
Spoiler
Thanks to Complaints/Feedback info available from https://tencent.pissedconsumer.com/customer-service.html
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