PS5 account problem

Hello,

I messed up with my POE2 account badly I'm afraid..
Bought PS5 verson early access POE2 and made a lot of hours in it. Completely forgot I have my original POE account. I created new POE account and linked it with Sony. I thought it will recognize that I have a copy of the game, and that was wrong.. Lost both of my characters. Help please :))
Last bumped on Dec 24, 2024, 2:55:28 PM
Hey there, could you please email us at support@grindinggear.com so we can look into this matter for you?
Need help with something? Feel free to email us: support@grindinggear.com
try making a new character and log out to character select screen look for this top right https://imgur.com/a/VK4Q4Xd and switch to other sub account hope this helps
I sent email, tnx for the quick answer..
I did that, created new character, logged out to character select screen but there is nothing top right..
It is solved, got my option to choose accoun..
Tnx everyone

Report Forum Post

Report Account:

Report Type

Additional Info