I can't log in into the early access anymore

I bought the game 6 days ago, redeemed the key on the site,played 20 hours and now it randomly says when i try to log in "you don't have access to path of exile 2 early acces".
It seems a lot of people has this problem, I have both the primary log-in and the steam account linked, i tried loggin through the windows client but nothing.
I e-mailed GGG to get this fixed but i bet it will take a lot of time with the christmas holydays and all.
Last bumped on Dec 25, 2024, 10:17:54 AM
UP same problem
UP
Unfortunately, we aren't able to assist with this issue over the forums. Please contact us at support@grindinggear.com so we can look into this with you. Be sure to include your Path of Exile account name (including four-digit discriminator) as well as the names of a few of your characters so that we are best able to look into things with you.

If you obtained your early access through purchasing one of the Early Access packs, please also include the transaction ID of the purchase. This can usually be found alongside your receipt of payment provided to you by the payment processor you used.

If you obtained your early access by redeeming a key, then the key's status may have been revoked if the original purchase was refunded or charged back. If this is the case, you may want to reach out to whoever you received the key from to check with them regarding the validity of your key.

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