Please Help Me! There is a bug that prevents the use of the otherworldly map！

There is a bug preventing me from using the otherworld map in my account. My character's name is ikon_y, and I was sent to my hiding place on December 25, 2024, at approximately 11:50 AM after completing the sixth chapter of the game. I was about to start playing in the otherworld when I realized I couldn't use the otherworld map. The system prompted me to complete all campaign missions and adjusted the mission instructions to "Go east". Please help me, thank you.