My POE2 Early Access is gone??
|
Hello, I bought PoE2 on 11 of Dec and have more than 50hrs in the game. When I tried to login yesterday evening i received this error “ Your account does not have access to Path of Exile 2 Early Access.
Redeem an Early Access key on our website or purchase access now. “ … Also wrote an email , but no response yet . Please fix this Last bumped on Jan 2, 2025, 6:13:31 AM
|
|
|
Unfortunately, we aren't able to assist with this issue over the forums. Please contact us at support@grindinggear.com so we can look into this with you. Be sure to include your Path of Exile account name (including four-digit discriminator) as well as the names of a few of your characters so that we are best able to look into things with you.
If you obtained your early access through purchasing one of the Early Access packs, please also include the transaction ID of the purchase. This can usually be found alongside your receipt of payment provided to you by the payment processor you used. If you obtained your early access by redeeming a key, then the key's status may have been revoked if the original purchase was refunded or charged back. If this is the case, you may want to reach out to whoever you received the key from to check with them regarding the validity of your key. | |
|
I already included my account in the email I sent yesterday.
Nothing was refunded or changed . I just want to play the game . Please fix it, thank you. |
|
|
Hello,
I am still waiting for someone to assist me regarding my missing early access. |
|
