Gem tabs

Hi team!

I was trying to purchase gem tabs but every time I did so I got a purchase failed message so I tried two more times and got the same error message. I tried purchasing them from the official website but unfortunately, it was down. Then I went back to the in-game shop and saw that it withdrew 90 coins and now I have 3 gem tabs even though the purchase didn't go through when I tried to do so. Is it possible to refund two gem tabs due to the transaction error?
Last bumped on Dec 25, 2024, 4:25:28 PM
Hey there, could you please email us at support@grindinggear.com so we can look into this matter for you?
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Weedlash#3698 wrote:
Hi team!

I was trying to purchase gem tabs but every time I did so I got a purchase failed message so I tried two more times and got the same error message. I tried purchasing them from the official website but unfortunately, it was down. Then I went back to the in-game shop and saw that it withdrew 90 coins and now I have 3 gem tabs even though the purchase didn't go through when I tried to do so. Is it possible to refund two gem tabs due to the transaction error?


Your best thing to do is send an email to support@grindinggear.com with as much information as possible.
I did. I emailed them on December 16th but got no response, so I'm trying again here.
Thanks! You can close this thread.

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