Transfer points between accounts

Hi,
i have purchase the 30$ pack for the game for one account
and tried to play the game on launch. with the issues with the first hours
I created another 'ingame' account and this is the one I am playing with and connected to steam (didnt even know at the beginning I had 2 accounts)
when I launch the game I am playing with this account, but the points from purchasing the pack are on another account (they are merged)
I have tried to connect support for 2 weeks with no reply by email.
Is there a way to gift them to another account or transfer so I have them available in-game?

Thanks
Last bumped on Dec 28, 2024, 3:58:28 PM
Hey there, Exile.

If you've already contacted us via email at support@grindinggear.com then I'm afraid you'll need to wait for the appropriate team member to get back to you. We're currently handling a large volume of tickets right now so we really appreciate your patience in the meantime!

We've made a post about this recently: https://www.pathofexile.com/forum/view-thread/3616595

We apologise for any delays in our response and any inconvenience you've experienced as a result.
Hi, I have been waiting for a reply since launch.
Didnt receive even a ticket ID or any automatic reply.

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