My account suddenly can not log in the game normally, please help me!

My account suddenly can not log in the game normally, please help me!
I used the redemption code:MTU3S-7PQZU-Z8JQY-ZAWAU
Last bumped on Dec 26, 2024, 9:47:25 AM
Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you?
same happening to me , i emailed yesterday
same is happening to me, I've already played for 17 hours and already sent my email on the contact support.

I'm afraid we're currently expecting delays responding to players emails due to the launch of Path of Exile 2 Early Access. One of our team will get back to you via email as soon as possible.

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