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Good afternoon, I bought 6 mysterious settler boxes in POE 2, I can't open them, please help me, what should I do, maybe I did something wrong?
Last bumped on Dec 28, 2024, 12:57:02 PM
Hi there,

Thanks for getting in touch with us.

Could you please contact us at support@grindinggear.com so we can look into this further for you?

Kind regards,
Andrew
Andrew, hello, I have already written twice, but unfortunately there has been no response from support for 1 day now.
I'm afraid we're currently expecting delays responding to players emails due to the launch of Path of Exile 2 Early Access. One of our team will get back to you via email as soon as possible.
Thank you very much, I will leave my mail, if possible? I am very grateful to you for your work and quick response, have a good time of the day.
maxpluzhnikov_011@mail.ru
Good afternoon, please tell me the approximate time when tech support will respond to me, I want to buy a package, but I'm afraid that like with the chests, nothing will come to my account...
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Good afternoon, please tell me the approximate time when tech support will respond to me


When they get to your ticket which could be a while because there are thousands of people looking for support with the launch of EA and it is a queue based system which is then delayed again by the seasonal holidays.

FYI the PoE2 in game store (press k, in game) dose not show mystery boxes, which to me means that they game dose not support them.

I'll assume that you bought them on the web site, and that is basically the PoE1 store.
You could solve this by downloading PoE1 logging into it and opening the boxes there (the skin you get should work in PoE2)
Ancestral Bond. It's a thing that does stuff. -Vipermagi

He who controls the pants controls the galaxy. - Rick & Morty S3E1
Thank you so much, I didn't think about the mechanics of poe, I downloaded poe 2 for the first time, I didn't know about transferring things, thanks again so much for your help, you did much more than anyone.

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