Difficult to reach support
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Hi, I can’t play since release, my IP was banned after account linking to my ps5, and the problem is that the support has answer my ticket twice in the past month (weeks between messages) just asking if the problem has miraculously disappeared by itself… no, it hasn’t. That’s what I’m going to reply. Again.
Last bumped on Dec 26, 2024, 9:48:22 AM
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Staff drown under support request because of the popularity of the game, and most of them are on vacations right now, I know that’s rude, cannot be able to play after purchase a key but there’s nothing else to do than waiting sadly..
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I'm afraid we're currently expecting delays responding to players emails due to the launch of Path of Exile 2 Early Access. One of our team will get back to you via email as soon as possible.
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