Early access revoked after two days of playing
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I've activated a key two days and everything was fine, but when I tried to play today it was stated that my account does not have early access.
Haven't recieved any email or anything to inform me in the eventuality that I've done anything wrong (even though I haven't even chatted with other players so I don't really understand what I could've done wrong) Last bumped on Dec 26, 2024, 12:27:31 PM
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Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you?
If you obtained your early access through purchasing one of the Early Access packs, please also include the transaction ID of the purchase. This can usually be found alongside your receipt of payment provided to you by the payment processor you used. If you obtained your early access by redeeming a key, then the key's status may have been revoked if the original purchase was refunded or charged back. If this is the case, you may want to reach out to whoever you received the key from to check with them regarding the validity of your key. |
