Accidental Purchase

Hello, I already contacted a support via email about my case. After that I haven't receive any help until right now.

I'll repeat it again...
I made a purchase directly in your website and I didn't know it was link in my old account. Can you help me guys to transfer it here in my new account?

Last bumped on Jan 2, 2025, 10:09:04 AM
Hey there, Exile.

If you've already contacted us via email at support@grindinggear.com then I'm afraid you'll need to wait for the appropriate team member to get back to you. We're currently handling a large volume of tickets right now so we really appreciate your patience in the meantime!

We've made a post about this recently: https://www.pathofexile.com/forum/view-thread/3616595

We apologise for any delays in our response and any inconvenience you've experienced as a result.
It's been 3 days and I still have receive nothing
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