Issue with Stash Tab Import in PoE 2

Dear Path of Exile Support Team,
I’m experiencing an issue with my accounts and would greatly appreciate your help. I originally played Path of Exile (PoE) through Steam using the account lbcm456#1407, where I purchased several stash tabs. Recently, I received a key for PoE 2, but since I didn’t know the login credentials for my old account, I created a new one, rautharz#5884, and linked it to Steam.
Currently, I’m exclusively playing on the rautharz#5884 account, but the stash tabs I purchased on lbcm456#1407 are not available. I’d like to ask if it’s possible to merge the accounts, leaving only rautharz#5884, with the stash tabs and any other purchased content transferred from the old account.
Thank you for your support. Please let me know if you need any additional information.
Best regards,
Last bumped on Dec 26, 2024, 8:53:26 PM
Unfortunately, we aren't able to assist with this issue over the forums. Please contact us at support@grindinggear.com so we can look into this with you. Be sure to include your Path of Exile account name (including four-digit discriminator) as well as the names of a few of your characters so that we are best able to look into things with you.

Report Forum Post

Report Account:

Report Type

Additional Info