"Your account does not have access to PoE2 Early Access" received from gift

Hey guys,
I got the game gifted to me through Steam, I can see I have both the game and the supporter pack on Steam and I have linked my Steam account to my PoE account.
I have emailed support but from what I have seen they are running 3 weeks behind.
Anyone got any tips I am missing here.
Last bumped on Dec 26, 2024, 10:00:03 PM
Hey there, there may be the possibility that a new account has been created if you did not have Steam linked to an existing Path of Exile account prior to launching the game. It may be a good idea to double check if your account details here line up with the information on your Steam client.

As we are unable to discuss or action account-related issues over the forums, if you've already contacted us via email at support@grindinggear.com then I'm afraid you'll need to wait for the appropriate team member to get back to you. We're currently handling a large volume of tickets right now so we really appreciate your patience in the meantime!

We've made a post about this recently: https://www.pathofexile.com/forum/view-thread/3616595

We apologise for any delays in our response and any inconvenience you've experienced as a result.
Last edited by Jacob_GGG#0000 on Dec 26, 2024, 10:00:52 PM

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