I bought a game and I have been playing it for a long time. Why am I getting this message?

I bought a game and I have been playing it for a long time. Why am I getting this message?
Last bumped on Dec 26, 2024, 11:51:54 PM
Hey there, Could you please email us at support@grindinggear.com so we can look into this matter for you?

If you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.
i got this msg
Your account does not have access to Path of Exile 2 Early Access. Redeem an Early Access key on our website or purchase access now.

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