Not me sitting here, watching grindingears support replying to everyone except me.
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I am a new player who just bought POE2 on Steam. When booting up the game I was forced to either create a Steam POE account or login to an existing POE. I created a Steam POE account with the misunderstanding that it would be the name of my in-game character. Scouring the internet and forums, I found the support team of POE expeditiously assisting existing players with similar encounters. However,
I contacted support through the message function on this website on 20 December, no reply. I then tried to email support at support@grindinggear on 21 December, no reply. It's already been a week since I logged into the game, can try the game sure. Not a big fan of the absent support at the moment. Last edited by actuallynotcasey#4457 on Dec 29, 2024, 9:22:12 AM Last bumped on Dec 29, 2024, 10:50:58 AM
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you email support and wait, any other means of contact results in them telling you to email them
After that you are in a queue and you will be seen when they work through it and get to your ticket, emailing more than once results in your ticket being placed at the back of the queue. Ancestral Bond. It's a thing that does stuff. -Vipermagi
He who controls the pants controls the galaxy. - Rick & Morty S3E1 |
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" They're on holiday break. Believe they're all back next week. |
