MY EARLY ACCESS KEY STOPPED WORKING
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i got my early access key yesterday and when i tried to log in today , i got a message saying that i dont have an early access key and to buy one although i did get one yesterday. Can you help me out?
Regards an exile. Last bumped on Dec 27, 2024, 10:38:33 AM
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Same happened to me now.Yesterday i was playing and now i was going to play launch the game on steam and apparently i dont have Early acces anymore. So i was hoping to find something here on forum but unfortunately didnt find anything.
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Unfortunately, we aren't able to assist with this issue over the forums. Please contact us at support@grindinggear.com so we can look into this with you. Be sure to include your Path of Exile account name (including four-digit discriminator) as well as the names of a few of your characters so that we are best able to look into things with you.
If you obtained your early access through purchasing one of the Early Access packs, please also include the transaction ID of the purchase. This can usually be found alongside your receipt of payment provided to you by the payment processor you used. If you obtained your early access by redeeming a key, then the key's status may have been revoked if the original purchase was refunded or charged back. If this is the case, you may want to reach out to whoever you received the key from to check with them regarding the validity of your key. |
