Don't have early access anymore. Embarassing

Yesterday I bought the early access and I played just fine. Today, I don't have access anymore. This is really embarassing. Fix it.
Last bumped on Dec 27, 2024, 1:31:32 PM
yeah i don't get it either... i've purchased PoE2 on December 20th and i've been playing since but yesterday i connected myslef and apparently i don't have the early access anymore ?

I literaly purchased it on this website like... did i just lose 30€ and 10hours of gameplay just like that ?

What can i do ?
Unfortunately, we aren't able to assist with this issue over the forums. Please contact us at support@grindinggear.com so we can look into this with you. Be sure to include your Path of Exile account name (including four-digit discriminator) as well as the names of a few of your characters so that we are best able to look into things with you.

If you obtained your early access through purchasing one of the Early Access packs, please also include the transaction ID of the purchase. This can usually be found alongside your receipt of payment provided to you by the payment processor you used.

If you obtained your early access by redeeming a key, then the key's status may have been revoked if the original purchase was refunded or charged back. If this is the case, you may want to reach out to whoever you received the key from to check with them regarding the validity of your key.
I reported this game to steam support, because this is your problem, not ours, please fix this.
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JC_GGG wrote:
Unfortunately, we aren't able to assist with this issue over the forums. Please contact us at support@grindinggear.com so we can look into this with you. Be sure to include your Path of Exile account name (including four-digit discriminator) as well as the names of a few of your characters so that we are best able to look into things with you.

If you obtained your early access through purchasing one of the Early Access packs, please also include the transaction ID of the purchase. This can usually be found alongside your receipt of payment provided to you by the payment processor you used.

If you obtained your early access by redeeming a key, then the key's status may have been revoked if the original purchase was refunded or charged back. If this is the case, you may want to reach out to whoever you received the key from to check with them regarding the validity of your key.


Your company should be legally sued

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