Steam gift - Game not working

So basically for christams i sent the game as a gift trought steam to 2 of my friends and when they try to log in the game it shows them that they dont have an acces key and when they check the website where is should be (yes they have their steam linked) it tells them the same

"
Your account does not have access to Path of Exile 2 Early Access. Bribe a friend who has a spare key or purchase now.



i would apreaciate any help thank you
Last bumped on Jan 2, 2025, 10:24:12 AM
I'm afraid we aren't able to assist with account-related issues over the forums. Please have your friends contact us at support@grindinggear.com for assistance.
Just ask for refund dude. I got gift from steam and got the same error. It has been more than a week and they do nothing, not even reply to my email.

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