problem with account POE2

My nickname in the game is: "CzarnaKicia". I am a ranger.

I want to log in normally but I can't! I can't enter the game normally, I don't know what's going on!

I played 3 acts with this character! and I was high in the first act!

Account name is: VITAS23#4021
I paid for the product key! and activated the game normally!

Mój nick w grze to: „CzarnaKicia”. Jestem rangerem. Chcę się normalnie zalogować, ale nie mogę! Nie mogę normalnie wejść do gry, nie wiem, co się dzieje!
Grałem 3 akty tą postacią! i byłem wysoko w pierwszym akcie!

Nazwa konta to: VITAS23#4021
Zapłaciłem za klucz produktu! i aktywowałem grę normalnie!


Photos to confirm
https://mega.nz/file/XJ8ziAZR#md0mzMG8IIGlh9kJ4DiUwRl4tcEkz3jJSm0taFhYx6w

https://mega.nz/file/qB0BGb4L#WqinVIoU8XTuSlizi_9TLEtcBQOrZyQnjIpnIbWlneA

https://mega.nz/file/OcE0Qa7K#scLJyzYQ9BTUwEakl34V_eHFFBo_dn_xtW2cxI1d1dU
Last bumped on Dec 27, 2024, 6:15:09 PM
Same proble for me!! I cannot access my account, its say in game I dont buy the game, but in this site web its writed I buy it!
Hey, Exile.

Unfortunately, we aren't able to assist with this issue over the forums. Please contact us at support@grindinggear.com so we can look into this with you. Be sure to include your Path of Exile account name (including four-digit discriminator) as well as the names of a few of your characters so that we are best able to look into things with you.

If you obtained your early access through purchasing one of the Early Access packs, please also include the transaction ID of the purchase. This can usually be found alongside your receipt of payment provided to you by the payment processor you used.

If you obtained your early access by redeeming a key, then the key's status may have been revoked if the original purchase was refunded or charged back. If this is the case, you may want to reach out to whoever you received the key from to check with them regarding the validity of your key.

In the latter case, rest assured that none of your characters, items, or progress will be lost if only the key was revoked and your account has not been compromised.

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