account got locked by support team to prevent hacker's damage 7 days ago
|
My main account ID: Godcp#7491, GGG support team locked my account to prevent further damage from hackers and told me when I changed my password , they will unlock my account.
But 7 days ,I've changed all my passwords 7 times and send 7 emails asking unlock my account,no reply at all. Anyone can help me reaching the GGG support team to unlock my account here ? Last bumped on Dec 27, 2024, 7:25:38 PM
|
|
|
Hey there, Exile.
If you've already contacted us via email at support@grindinggear.com then I'm afraid you'll need to wait for the appropriate team member to get back to you. We're currently handling a large volume of tickets right now so we really appreciate your patience in the meantime! We apologise for any delays in our response and any inconvenience you've experienced as a result. Please note that repeatedly following up with your existing ticket or sending new emails may have the opposite intended effect, and will only reset your place in the queue. | |
|
To translate it for you. Wait another month.
|
|
