Duplicate purchase
|
Hello,
On December 26, I purchased a piece of armor from the official website's appearance shop. However, during the purchase, the transaction failed, and I clicked again, which resulted in buying two pieces instead of one. I would like to request a refund for one of them. Thank you! My id is 主哭副躺 Last bumped on Dec 28, 2024, 7:10:03 AM
|
|
|
Hey there,
If you have not done so already, please email us at support@grindinggear.com so that we can look into this matter for you. If you could please include your account name and 2-3 character names that would be greatly appreciated. Please be aware that we are working through a very high number of support requests; we apologise for any delays, however it may take us some time to get back to you. | |
|
Hello, I have already sent an email providing my account name and character names. Thank you! |
|
