Point Problem
When I log in to my account on the site, there are 2 usernames. And the point from the support pack has been transferred to my other account. How can I transfer this to my steam account? I want to transfer the points in the username TrFıghter#0451 to my steam account named erhanaydin0099#3857 because I play from this account.It would be better if you could merge these two accounts. [Removed by Support]
Then I sent the additional information requested from me. I did not receive a response even though I last sent an e-mail 12 days ago. I will be making a payment, can you speed up the process? Last edited by Jacob_GGG#0000 on Dec 28, 2024, 6:26:36 PM Last bumped on Dec 28, 2024, 6:27:39 PM
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Unfortunately, we aren't able to assist with account-related over the forums. If you've already contacted us via email at support@grindinggear.com then I'm afraid you'll need to wait for the appropriate team member to get back to you. We're currently handling a very large volume of tickets right now so we really appreciate your patience in the meantime!
This is an issue that our Community Team has acknowledged in a post on our forums. Please note that repeat follow ups to your ticket or new emails regarding the same issue may have the inverse effect you may have intended, and may reset your place in the queue pushing our response time further. We apologise for any delays in our response and any inconvenience you've experienced as a result. Last edited by Jacob_GGG#0000 on Dec 28, 2024, 6:28:11 PM
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