POE2 - Cannot login game due to "An unexpected disconnection occurred"

Dear Support Teams,

I got into this issue that I cannot connect into game after selecting character. It keeps posting the pop-up message "An unexpected disconnection occurred" after loading for a while.

Before this issue happen, I was freeze at loading screen when I went to a map.

Please help to support. This issue occurs with all my characters.

Hi Support Team,

Is there any one to take a look on this issue?

I still got not response yet there. Really sad :(

Yes, same here, it connects when using VPN but the latency makes it unplayable anyway.
The networks I am connecting from are from the Philippines - I suspect something is blocking them, what country are you from?

Fortunately, I can login about 2 hours ago. It nearly took me 4 hours (from 2PM to 6PM) to wait.

Searching in the forum and notice that the bug still there... many people is freeze (or crash) while loading and then... the worst case is that disconnection while loading to game (after choosing character).

Hope that you can sort this out soon. GGG.

Hi Support Team,

I just ran into this issue again. This time, it just happened after I selected a character and the special is that last time login, I exited the game properly.

What's wrong with my account, pals?

Please help to check :(

Dear Support Team,

This issue happened again. Time log 09:12 GMT+7.


Please help to check. If you can find root cause, please help to explain. Every time it happens, I have to wait at least 2 hours to resume :(.

So annoy :(

Thanks Support Team.

This time it only took me about 15 mins and then I can access the game. Hope that you can solve this issue soon.

Cheers

I'm having a very similar issue - every 4-5 minutes or so I get "An unexpected disconnection occurred". I have no issues logging in.