no early access ?
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hi guys, a friend gifted me a early access key a few days ago , i was playing since then.
today i wanted to login to the game and i got the message i have no early access, on the homepage is the same... im confused , was the key from my friend just for a few days ? thx for helping (sry for my bad english) Last bumped on Dec 30, 2024, 1:10:12 PM
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Same happened to me, already sent two emails to GGG costumer support and I've been waiting for almost 5 days now but still no response from them.
The online store where the key was bought will only do something if GGG support answers. Did everything right, bought the key, activated the product on the game website, redeemed the code on Steam, played for 5 hours and now I just can't login anymore. Nothing wrong with the payment, money got out of my bank account I have the receipt to prove it. Everytime I try to Login I get this error message: "Your account does not have access to Path of Exile 2 Early Access. Bribe a friend who has a spare key or purchase now." Key most likely was revoked, I activated the game, redeemed it on Steam and played it for 5 hours but now its like I didn't even activated anything there is just no record of any transaction in my PoE account. Escalated the ticket but costumer support will only do something if GGG says something back in the mail. |
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If you have purchased an Early Access Key directly from us, Xbox or PlayStation please contact us at support@grindinggear.com so we can look into this for you. If you could include your Path of Exile account name and discriminator in your email and the transaction ID of the purchase, that would be great.
If you received/purchased access via a third party, then the key's status may have been revoked. We can't speculate on the reasons for this and you will need to discuss this with the person that you received/purchased the key from. We recommend making Path of Exile purchases via our website as we will be able to assist with any issues that may arise. |
