Redeem an early acces key after playing for 80hours

Unfortunately, we aren't able to assist with this issue over the forums. Please contact us at support@grindinggear.com so we can look into this with you. Be sure to include your Path of Exile account name (including four-digit discriminator) as well as the names of a few of your characters so that we are best able to look into things with you.

If you obtained your early access through purchasing one of the Early Access packs, please also include the transaction ID of the purchase. This can usually be found alongside your receipt of payment provided to you by the payment processor you used.

If you obtained your early access by redeeming an early access key, then the key's status may have been revoked. I am unable to speculate on how or why this may have happened. Path of Exile 2 Early Access keys are only sold as part of an early access supporter pack. If this is the case, you may want to reach out to whoever you received the key from to check with them regarding the status of your key.

In either case, rest assured that your characters, items, and progress will remain as they are until your account is once again eligible to participate in Early Access.