Double purchase of gem stash tab. please refund.

Sent a email to support but got no answer. When i purchased gem stash tab game told me it didnt work, so i bought again and now i'm stuch with two of them, would like one to be refunded please.

p.s: this was on PoE 2 EA
Last edited by Feracitus#2208 on Dec 29, 2024, 9:15:54 PM
Last bumped on Jan 2, 2025, 8:24:03 PM
Unfortunately, we aren't able to action a request like this over the forums. If you've already contacted us via email at support@grindinggear.com then I'm afraid you'll need to wait for the appropriate team member to get back to you. We're currently handling an unprecedented volume of tickets right now so we really appreciate your patience in the meantime!

Please note that repeat follow ups to your ticket or new emails regarding the same issue may have the inverse effect you may have intended, and may reset your place in the queue pushing our response time further.

We apologise for any delays in our response and any inconvenience you've experienced as a result.
i have answered email with information asked but so far no response. please address my issue.

edit: refund was issued, thanks!
Last edited by Feracitus#2208 on Jan 3, 2025, 12:41:52 PM

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