Missing Microtransaction points

I attempted to purchase a few items from the shop using the 300 points granted from buying into the Path of Exile II early access. Once I hit the pay button, it took the points, but did not give me the items.
Last bumped on Dec 29, 2024, 9:55:10 PM
Hey there, I'm afraid that we aren't able to assist with account-issue over the forums. Please contact us at support@grindinggear.com so we can look into this with you. Be sure to include your Path of Exile account name (including four-digit discriminator) as well as the names of a few of your characters so that we are best able to look into things with you. Please also include the transaction ID of your most recent purchase.

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