Constant Freezing and Hard Reset Required When Using DX12 or Vulkan

Hello,

I am encountering a persistent issue while playing Path of Exile 2. When using either the DX12 or Vulkan graphics APIs, my computer completely freezes during gameplay, forcing me to perform a hard reset to regain control. This issue is severely affecting my gameplay experience, and I would appreciate your assistance in resolving it.

System Information:

Operating System: Windows 11 (Version 24H2, fully updated)
Processor: AMD Ryzen 9 5900x
Graphics Card: RTX 3080 Ti
RAM: 32GB 3200 Mhz G skill CL16 RAM
Game Settings: Default settings, except for water set to "Low".

Steps I Have Taken to Resolve the Issue:

1.Updated all drivers (graphics card and system drivers) to the latest stable versions.
2.Regularly cleared the game cache in the Windows user folder.
3.Verified and re-downloaded all game files multiple times.
4.Performed several clean installations of Windows.
5.Disabled fast boot in BIOS and Windows to ensure fresh driver loads.
6.Played the game in "Windowed Fullscreen" mode. However, I noticed some parts of the screen, especially text, appear blurry in this mode, though screenshots are sharp and clear.
7.Tested DX12 and Vulkan separately, without switching between them in-game.

This is "my Documents > My Games > Path of Exile" File link
https://drive.google.com/file/d/1Hc2low3AcASx4HjXtKcXLxwI8p08Df5J/view?usp=drive_link

I would appreciate any guidance or recommendations for resolving this issue. If additional information, logs, or other details are required, I am happy to provide them.

I suspect this may be related to DX12 and Vulkan configurations or an underlying compatibility issue, as the problem persists despite using the latest drivers and clean installations.

Thank you,
ahmedoxx