Two Sub-Accounts
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Hello,
When redeeming my PoE2 Early Access Key through steam the game asked me to create an account on the PoE website. Doing so caused my account to create two sub-accounts that i did not notice. The default one (which i have been playing on and buying microtransactions) did not receive the premium currency from the purchase of the early access pass. Is it possible to transfer the currency from the secondary account (Meh13579#8201) to the account i am actually playing on (Meh13579#7236)? I have emailed support twice and messaged support again through the website messenger without any response. Thank you Last bumped on Dec 31, 2024, 2:06:19 AM
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Hi there, we aren't able to assist with account-related issues over the forums. Could you please email us at support@grindinggear.com so we can look into this matter for you? We are currently working through a very large number of requests, so please bear with us as we'll try to get to you as soon as we can.
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