Need help with account linking/recovery
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Backed POE1 early, no longer have access to the email I used and can't remember the password I had. I'm only able to login through Steam. Trying to update my email but can't because of the password issue. I emailed support BUT as it's from a different email than is associated with my account I imagine it looks suspicious or they just can't find my account (I included my username.
Ultimately, I'm just trying to link my xbox so I can have cross progression between it and steam haaaaaalp Last bumped on Jan 7, 2025, 9:38:32 PM
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Unfortunately, we aren't able to assist with this issue over the forums. Please contact us at support@grindinggear.com so we can look into this with you. Be sure to include your Path of Exile account name (including four-digit discriminator) as well as the names of a few of your characters so that we are best able to look into things with you.
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" Well I was able to log in, but the support didn't help me so far to change the Mail. Because before you can change the mail, you have to verify the change on your old mail account lmao I'm stuck for weeks, and now they don't even reply anymore. Maybe they will help in in 2026 |
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" Done, thank you! |
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" It's been a week. I've not even received an email acknowledging my request. I've provided all of the information requested. Soooo what gives? |
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I'm in the same boat, brother. I hate to repeat GGG support but I think we just need to wait. Sucks. I haven't been able to play for a few days as I am away from my regular PC.
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" That's rough. I'm playing on my xbox but sold would much rather play on PC. I just didn't think I'd run into an issue linking them but... oh well patience is a virtue and all. |
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