Problem via website purchase

Hello,

I tryed to buy the Sacred paladin supporter pack to get some points and nice cosmetics as always BUT i didn't receive any points nor items

I got deducted from my bank account tho

sorry to bother,
Have a good night and happy new year
Last bumped on Jan 1, 2025, 11:55:02 AM
If you've made a purchase that isn't showing up, please contact us at support@grindinggear.com so we can look into this with you. Be sure to include your Path of Exile account name (including four-digit discriminator) as well as the names of a few of your characters so that we are best able to look into things with you.

Please also include the transaction ID of the purchase. This can usually be found alongside your receipt of payment provided to you by the payment processor you used.

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