Support does not replay to me via email

I would like to know how can I have a replay from the support-service.
I sent more then a mail to <support@grindinggear.com> but I had no replay from 20 days. Is there another email address where can I ask help for a couple of refounds?

Thank you for your patience
Last bumped on Jan 2, 2025, 10:26:26 AM
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Last edited by alexiledro#1851 on Jan 3, 2025, 1:02:58 PM
We're currently handling a large volume of support requests. If you've already contacted us via email at support@grindinggear.com then you'll need to wait for the appropriate team member to get back to you. We appreciate your patience!

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