Liberator of Wraeclast supporter pack physical items

Has anyone else not received their physical items yet for buying the “Liberator of Wraeclast” supporter pack? I upgraded on Dec. 14th and entered all my info for the physical items, but no tracking number, no email, no verification at all. I’ve already emailed GGG support with no response.
Last bumped on Jan 7, 2025, 7:10:44 PM
We're currently handling a large volume of support requests. If you've already contacted us via email at support@grindinggear.com then you'll need to wait for the appropriate team member to get back to you. We appreciate your patience!
Wytboi,,

I'm in the same boat as you,, let me know if you hear anything. I emailed support but no response yet,,,, going to try to stay patient,, but yeah Im waiting on my physical goods as well.. :/
I’ll let you know when/if I hear anything, please do the same. Thanks for replying, makes me feel a little better knowing I’m not the only one.
In the same boat emailed support for my character name phone number address and and full name. I sent that info still haven't heard anything back. That was on Dec 14..
I'm now at 5 weeks waiting.
I have hit the 1 month mark of waiting and live in the US.

We are never getting our stuff are we...

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