How to get support from GGG ?
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Hi Guys,
New to PoE so apologies if I should know this. I recently brought some stash tabs but they are not showing up for me. How do I get support from GGG to assist in resolving this? I have emailed them multiple times with no response. Cheers, Last bumped on Jan 2, 2025, 7:43:51 PM
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support@grindinggear.com
Good luck waiting |
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Unfortunately, we aren't able to assist with account-related over the forums. If you've already contacted us via email at support@grindinggear.com then I'm afraid you'll need to wait for the appropriate team member to get back to you. We're currently handling an unprecedented volume of tickets right now so we really appreciate your patience in the meantime!
Please note that repeat follow ups to your ticket or new emails regarding the same issue may have the inverse effect you may have intended, and may reset your place in the queue pushing our response time further. We apologise for any delays in our response and any inconvenience you've experienced as a result. I'm also sending you a PM for clarification. | |
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no response since mid December. GL buddy, maybe you get replies faster.
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These GGG guys who handle the copy-pasting don't even think it's their job to escalate this.
My job requires daily trigonometry, amongst other challenges. Yet I can't even imagine being this shitty at customer service. There's no demonstrable effort. Last edited by Cosette#9244 on Jan 2, 2025, 7:56:31 PM
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