deleted char help pls

hi i accidentaly deleted my monk 90lvl my sister did it wrongly please its possible to restore it? he was full equip.. dont know where to post did post everywhere help
Last bumped on Jan 4, 2025, 6:15:36 AM
Could you please contact us at support@grindinggear.com so we can look into this with you?
ye did mail it yesterdaay try to check it please i want to play ^^
can someone reply me pls? 2 days i did mail and not a single answer... today did mail again

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