Content Transfer

I bought the PoE 2 early access package before and later connected another account to Steam, today I bought the Faridun Supporter Pack but it went to my newly added account that connected to Steam. Is there a way to transfer this to my current account or should I make a refund?
Last bumped on Jan 4, 2025, 8:32:27 AM
Heya!

If you have not done so already, please email us at support@grindinggear.com so that we can look into this matter for you.

If you could please include your account name and 2-3 character names that would be greatly appreciated.

Please be aware that we are working through a very high number of support requests; we apologise for any delays, however it may take us some time to get back to you.
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Sian_GGG wrote:
Heya!

If you have not done so already, please email us at support@grindinggear.com so that we can look into this matter for you.

If you could please include your account name and 2-3 character names that would be greatly appreciated.

Please be aware that we are working through a very high number of support requests; we apologise for any delays, however it may take us some time to get back to you.




I already emailed with the account names and steam invoice, is that enough information or should i email again?

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