I cant log into my account in poe2 early access
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dear support team,
i cant login into poe2 because it says my account has no early access key. 2 weeks ago i bought this key redeemed it on your site and on steam. and now i cant login. I dont know what to do! please help me :) best regards. Last bumped on Jan 4, 2025, 10:07:30 AM
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If you have purchased an Early Access Key directly from us, Xbox or PlayStation please contact us at support@grindinggear.com so we can look into this for you. If you could include your Path of Exile account name and discriminator in your email and the transaction ID of the purchase, that would be great.
If you received/purchased access via a third party, then the key's status may have been revoked. We can't speculate on the reasons for this and you will need to discuss this with the person that you received/purchased the key from. We recommend making Path of Exile purchases via our website as we will be able to assist with any issues that may arise. |
