Supporter packs

Hello i purchased early access and i can play game but after some time i decided to buy supporter pakcs through steam but rewards are not showing in game nor skins or points. I contacted support but did not receive reply. Does anyone have the same issue
Last bumped on Jan 6, 2025, 2:07:07 AM
Hey there,

If you've already contacted us via email at support@grindinggear.com then I'm afraid you'll need to wait for the appropriate team member to get back to you. We're currently handling a large volume of tickets right now so we really appreciate your patience in the meantime!

As a note, please don't send additional or follow-up emails, Support will get to you as soon as possible.

I bought the upgrade package and lost $380 but didn't get the upgrade package,
I've been waiting for 24 days and still haven't been resolved.

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